The official launch of WhatsApp is a new app called WhatsApp Business
- It’s completely free from the standard version of WhatsApp, but works the same way. The only goal is to connect businesses and customers, rather than friends and family.
- This application is for small business owners.
- This should facilitate communication with customers and their order management.
- WhatsApp business users can create company profiles. And add details such as company websites, locations, and contact information.
- You can also send messages, send updates, and answer your questions.
“With WhatsApp Business, you can be on WhatsApp, communicate better with your customers. And help you grow your business,” the company said.
“With this app, businesses can easily connect with their customers. And use tools to automate, classify and respond to messages quickly.”
WhatsApp businesses have similar logos on regular WhatsApp applications. But the green bubble badge contains white B, not the mobile icon.
“You can see your contact profile to see the type of account they are using,” he said.
Business accounts with badges with green check marks on their profile have been verified as “real brand” by WhatsApp.
Meanwhile, a business account with a grey ID is verified on his profile with a phone number. That corresponds to a business phone number that he/she considers as owner and manager.
However, a business account with a grey badge on his profile indicates. That the WhatsApp account is not verified or verified.
Therefore, you must be careful when a grey business card account on your profile tries to contact you. Though it seems to be connected to a company you know.
You can also block and report users from WhatsApp Business. When in a conversation, press the Menu button and select Report spam or forbid it.
WhatsApp businesses are currently only available to Android users. Who are living in the UK, Indonesia, Italy, Mexico and the United States.
The new feature of WhatsApp Business other than normal WhatsApp
|In this feature Business owners can get a simple metric information of customers. Such that the number of Sent messages, Delivered Messages, Read Messages, and Received Messages
To Setup Go to Menu ‘⁝’ > Settings > Business Setting > Statistics
Recently WhatsApp update of WhatsApp Business
|WhatsApp Business has recently updated a new feature. If a member of the group will mention you in the group for any message then it gives an Away Message automatically. What you have already set up in your WhatsApp Away Message|
Similar and Best Features for your Business available in both apps
Mark as unread
Here is another feature is Mark as Unread where a Business user can mark the message as Unread. So that user can take action for the next time.
In this feature, the user can make a business status for the active customer. So that they can engage their customer for your products.
Through this feature, the user can make a business group for we active customer. So that user can share Business Offers, New Products etc.
In this feature, the user can make a broadcast group so that we can send a similar message to more people at one time. And it is different from WhatsApp Group.
Through this feature, the user can start an important message. So that they can quickly access that message
We know well that a wrong message can give a bad image to the business so that we always have to care for it. Now WhatsApp has a feature in which we can delete that message from the side of customer too.
Through this feature, the user can email our message to their Business team